User Experiences
People benefit profoundly when they use our virtual healthcare services. They get the right care, faster. This in turn impacts very positively on your brand. Instead of you telling your audience how great your brand is and how effective your products or services are, you’re having your virtual healthcare users do it for you.
"The services delivered through our partnership have provided us with the fantastic opportunity to grow our business, increase retention, and bring innovations into our marketplace. In-depth data analysis also shows that the service improves people's health and delivers excellent clinical outcomes. We are really proud of this."
Most organisations want to improve sales and retention, perhaps with more emphasis placed on one versus the other. Whatever the ultimate goal – top-line growth, increase in market share, brand enhancement – approaches will vary.
Organisations now seek to make deeper relationships with their customers, members, or policyholders by offering them engaging and relevant services that can be used from day one, reflecting less the underlying product/service and more the lifestyle needs of people. Take a look at our most recent Impact Data.
Satisfaction Rates
The team at Teladoc Health UK has been brilliant in supporting the rollout of our YourHealth247 service, ensuring that the implementation was professional, smooth, and without issue. We get fantastic feedback from our users on the quality of the clinical advice and support provided by Teladoc Health. We are delighted to have partnered with the global leader in virtual healthcare and look forward to building on our partnership as they continue to provide us with innovative solutions, dedicated Account Management, and Marketing support.
Mike Barnes, Partnerships Director at Healix Health Services
“Teladoc Health UK is the perfect organisation to deliver Legal & General’s Health365 service. By working with Teladoc Health UK, we can provide virtual health & wellbeing solutions that are innovative, comprehensive, and delivered to a high standard to support employers. In turn, the Health365 service enables employers to maintain a healthy and happy workforce where people can perform to their best.
Teladoc Health UK worked closely with us to ensure a smooth launch of Health365 and dealt swiftly with any post go-live issues. The Account Management support is excellent.”
James Walker, Head of Product & Proposition (Group), Legal & General
Teladoc Health UK is the global leader in virtual telehealth care and has been our partner of choice for many years. They are the company behind our award-winning proposition, Smart Health. The services delivered through our partnership have provided us with the fantastic opportunity to grow our business, increase retention, and bring innovations into our marketplace. In-depth data analysis also shows that the service improves people’s health and delivers excellent clinical outcomes. We are really proud of this.
Phil Willcock, CEO, AIG Life
Teladoc Health is the company behind our WeCare proposition. We view them as a global telemedicine leader. We like the fact they don’t stand still. They are always refreshing their propositions to ensure they are relevant and serve the needs of our customers.
Dan Crook, Sales Director, Canada Life
Teladoc Health, a global telemedicine leader, powers AXA’s Virtual Care services. Our members value the Virtual Care services for many reasons – they like the on-demand ability to speak to a doctor, with a choice of languages, and they often comment how nice it is to speak to a doctor with no pressures on time limits. As a business, our members highly value the services because they’re integrated, meaning they get the right health care at the right time. Teladoc Health brings lots of expertise and proposition development, meaning we’re continually enhancing the service, making it relevant to the unique needs of our global member base.
Gayle Joyce, Senior Provider Network Manager, AXA – Global Healthcare
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