Virtual Physiotherapy service helps patient with arthritis

The process was incredibly straightforward and easy to access. I was able to book a physiotherapy appointment quickly and received professional advice much sooner than if I’d continued with my local GP. I had been diagnosed with arthritis in my hand and wanted guidance on how to manage the pain and whether there were exercises I could do to help improve my symptoms.

While the condition wasn’t affecting my work as I’m retired, it was impacting my day-to-day life. The pain was affecting my ability to play tennis and was even waking me up at night. Having access to support when I needed it helped me understand how to manage the condition and improve my quality of life.

Without access to the Virtual Physiotherapy service, I would simply have continued waiting for an NHS appointment. The service was easy to use; I was seen quickly by a professional physiotherapist, and I was very happy with the support I received. I would certainly recommend the service to others who need timely access to healthcare advice and support.”