Meet the expert

Douglas Ross
Professor of Medicine, Harvard Medical School, Co-Director Thyroid Associates
Douglas Ross - Teladoc Health UK

Biography

Organisation: Massachusetts General Hospital
Location: USA

 Douglas is the Thyroid Section Editor of UpToDate and Associate Editor of Thyroid.   

Tell us about yourself

I enjoy biking and going to the theatre.

Q

Why did you choose your specialty/job role?

A

Interest.

Q

What’s the most interesting/memorable case you’ve been involved in for the Second Medical Opinion (SMO) service?

A

Nothing comes to mind. The thyroid cancer cases can be interesting and challenging, but I work at a tertiary referral center and the cases are similar.

Q

What do you most enjoy about working for Teladoc Health?

A

I enjoy explaining issues in hopefully layman’s terms so that the patients understand their disease and treatment. 

Q

How do you think patients can benefit from the Second Medical Opinion (SMO) service?

A

I rarely change a diagnosis, I am usually clarifying a diagnosis, or providing medical updates. 

Q

What is the professional achievement you’re most proud of?

A

My work at UpToDateUpToDate is an online source of information for physiciansWhen you write a chapter in a textbook, maybe 400 people read itMy articles in UpToDate get over 1 million hits a year. 

Q

Are you involved in any other organisations or charity work?

A

Just the publications noted above in my biography.

Q

Why did you choose your specialty/job role?

A

Interest.

Q

What’s the most interesting/memorable case you’ve been involved in for the Second Medical Opinion (SMO) service?

A

Nothing comes to mind. The thyroid cancer cases can be interesting and challenging, but I work at a tertiary referral center and the cases are similar.

Q

What do you most enjoy about working for Teladoc Health?

A

I enjoy explaining issues in hopefully layman’s terms so that the patients understand their disease and treatment. 

Q

How do you think patients can benefit from the Second Medical Opinion (SMO) service?

A

I rarely change a diagnosis, I am usually clarifying a diagnosis, or providing medical updates. 

Q

What is the professional achievement you’re most proud of?

A

My work at UpToDateUpToDate is an online source of information for physiciansWhen you write a chapter in a textbook, maybe 400 people read itMy articles in UpToDate get over 1 million hits a year. 

Q

Are you involved in any other organisations or charity work?

A

Just the publications noted above in my biography.

Patient Experiences

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