Employee Assistance Programs (EAPs) have long been essential for workplace wellbeing initiatives, supporting employees dealing with personal or professional issues. In 2024, around 79% of UK employers offered EAPs, but only 27% of employees knew they existed, revealing a significant gap in engagement. Utilisation rates for EAPs are strikingly low. A 2024 survey showed that 85% of employers reported employee uptake ranging from 3% to 5%. This underutilisation indicates that traditional EAPs may not adequately address the diverse needs of today’s workforce.
Additionally, the surge in health-related welfare claims emphasises the necessity for more effective support systems.
Teladoc Health is a leader in virtual healthcare, offering an exceptional solution for companies looking to enhance their Employee Assistance Programs (EAP). We provide dedicated support to ensure a successful launch and sustained engagement, including marketing materials, customisable content, videos, expert medical insights, and more. This comprehensive approach drives higher engagement and utilisation rates for EAPs. We also regularly survey users for feedback and insights to improve the experience.
Our dedicated account management teams work closely with your business to boost utilisation while delivering in-depth reporting and analysis.
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Here’s why companies choose Teladoc Health UK as their EAP provider:
Let us help you make a positive impact on your employees’ wellbeing! Click here to request a meeting.
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