Travellers expect fast, reliable support when health issues arise abroad. By integrating Teladoc Health’s virtual healthcare into your single-trip and annual policies, you can provide that reassurance — improving satisfaction and reducing claims costs. Our services help address issues early, avoid unnecessary medical visits, and get travellers back to enjoying their trip.
Our 24/7 UK-based virtual GP service gives travellers access to expert advice on mild to moderate conditions, private prescriptions, and help with pre-existing conditions — all via phone or video, with no excess to pay. Our virtual physiotherapy service supports recovery from injuries like slips or trips, using real-time AI motion tracking and personalised plans. These benefits are available during annual policies while in the UK, helping you upsell multi-trip cover and offer more value year-round.
Teladoc Health UK is the global leader in virtual healthcare. Our experienced GPs and clinicians provide trusted, high-quality care to millions of users — helping your customers stay healthy, wherever they are. With fast integration and white-label options, we make it easy to enhance your policies and your brand.
Our services are supported by a UK-based multi-disciplinary team of clinical experts, including physiotherapists, nurses, GPs, psychologists, counsellors, and nutritionists, ensuring trusted guidance at every step of the healthcare journey. In addition to this, we’re the only provider of second medical opinion services with access to a global network of 50,000 world-leading specialists and surgeons, all vetted for clinical excellence, academic leadership, and active research.
This means we can offer high-impact pathways that improve health outcomes and help members stay well and productive. We focus on measurable value and meaningful outcomes — helping insurers manage claims and enhance their proposition with a trusted, differentiated health and wellbeing offer.
Cut costs by avoiding unnecessary diagnostics and medical visits Offer a richer value proposition to retain and attract customers Encourage more purchases of AMT policies Complementary to emergency assistance Enhance customer satisfaction and collect case studies automatically On holiday, I woke up to chronic back pain and was unable to get out of bed. I called Teladoc Health, and the Virtual GP provided me with a recommendation for an over the counter medicine I could send to my cousin to collect from a pharmacy. On the GP’s recommendation, I had a virtual physio consultation and was given recovery exercises and advice. I got back to my holiday within two days! I’m so grateful.
Today’s leading organisations are looking beyond traditional offerings — they’re building deeper, more meaningful relationships with their customers, members, and policyholders. With over 20 years of global experience in virtual healthcare, Teladoc Health UK helps you deliver personalised, high-impact services that make a real difference.
Teladoc Health UK LTD
Floor 5
Aspect House
84-87 Queens Road
Brighton, BN1 3XE
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