Kathleen Jarvis shares her experience of using Teladoc Health's Virtual 24/7/365 GP service
Access to this service has certainly prevented me from needing to take sick leave or time off work to consult a doctor.
For example, when I discovered a lump in my wrist, I decided the fastest way to address it was to obtain a referral from your team. The referral would go to a consultant, ensuring I would be seen promptly and the issue was effectively managed. The Teladoc Health GP provided me with the referral, and I then contacted my insurance company, which issued me an authorisation number. I secured an appointment with a consultant and received treatment within a few weeks!
I reached out again a couple of weeks ago after finding a lesion. I made the call on a Sunday, and within an hour, I received a callback. I now have an appointment with the consultant scheduled for next week. Had I not had access to Virtual GP, I would have had to visit a local GP, which would have led to a lengthy wait to see a consultant, followed by additional weeks or even months for treatment.
It’s incredibly simple to contact a Teladoc Health GP. If you encounter an issue, just open the app and complete a brief questionnaire, and you will receive an immediate response. You also know exactly when your appointment will occur (you can choose a time that suits you), which is fantastic.”
Teladoc Health offers virtual healthcare services to employers, insurance providers & brokers and banks. Our virtual medical care offering spans 24/7 GP, Mental Health, Second Medical Opinion, Virtual Physiotherapy, Virtual Nutrition and more. To get in touch about how our team can assist in offering virtual healthcare services to your team, click here to book a chat.
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