Virtual GP : A great experience

“I chose to use Teladoc Health’s Virtual GP service for two primary reasons. First, I needed a quick solution, as speaking to a general practitioner (GP) can often be a lengthy process. Second, I have had various GPs who tend to be dismissive regardless of where I go. It often feels like they don’t take my concerns seriously, and that’s disheartening.

I remember when I needed help and turned to this service out of desperation. I had a great experience, which encouraged me to return. While I don’t use it all the time, I appreciate having the option to speak with a doctor when I need to. The platform is user-friendly and entirely online; you can book an appointment at a time that suits you. I’ve interacted with two doctors, one of whom I saw twice. Both GPs were attentive, listened carefully, and provided valuable advice—exactly how I believe a doctor’s appointment should go.

I also tried the nutrition services and consulted with Emilia. She was very thorough, and I found it a really positive experience.

I’ve discussed Teladoc Health with my colleagues as well, as it’s easy to forget about it after the initial onboarding when you receive all the information. I’ve recommended Teladoc Health to them without hesitation. There can be a stigma attached to meeting a doctor, and often, we worry about wasting their time or feeling our issues aren’t significant enough. With Teladoc Health it’s so different.

I’ve learnt that it’s crucial to prioritise your health—so don’t ignore your needs. Just go for it; taking that step for yourself is really important.”