MSK issues, such as back pain, joint discomfort, sprains, or repetitive strain injuries, are among the most common health concerns in the UK workforce. Left untreated, they can escalate into chronic problems, affecting quality of life and limiting everyday activities. Delays in receiving treatment can lead to unnecessary pain, prolonged recovery times, and reduced productivity at work. By eliminating the need for a GP referral, our Virtual Physiotherapy service ensures that individuals receive the help they need promptly, often within just a few days of seeking support.
From an organisational perspective, the benefits extend beyond individual health outcomes. MSK conditions are one of the leading causes of workplace absence in the UK, costing employers millions of days each year in lost productivity. By providing people and their partners with quick and convenient access to expert physiotherapy, organisations can help reduce absenteeism, support faster return-to-work times, and demonstrate a genuine commitment to wellbeing.
Whether it’s a new injury or ongoing discomfort, our physiotherapy team works with patients to develop a tailored recovery plan. Appointments are typically available within 48 hours and include an initial assessment followed by up to five follow-up sessions to ensure continued progress.
Patients can access sessions Monday to Friday via our booking portal and receive care from experienced physiotherapists, each with over five years of clinical experience. We focus on improving mobility, reducing pain and stiffness, and helping people return to their usual daily activities with confidence and comfort.
Recovery from an MSK condition often requires more than a single consultation. Our physiotherapists work closely with patients throughout their journey, scheduling follow-up appointments as needed to monitor progress, adjust treatment plans, and maintain motivation. This consistent, tailored support helps ensure that patients not only recover but also build strength and resilience, thereby reducing the risk of recurrence.
Our virtual service doesn’t stop at expert guidance—it also leverages cutting-edge digital tools to improve recovery outcomes and boost patient engagement.
By integrating AI technology into physiotherapy, we can analyse over 100 points of movement on the body, delivering real-time feedback on form and technique. This data-driven approach allows for more accurate assessments, better treatment insights, and improved patient compliance—making recovery smarter, faster, and more effective.
No referral needed. No delay in starting treatment - assessment within 48 hours 
Treatment from the comfort of home or office 
Improve movement, reduce pain and stiffness Speed up the recovery process and achieve goals “Understanding the value of having access to a fantastic team of physiotherapists and appointments available within 24 to 48 hours happens only when you start using the service, so I encourage everybody to utilise this benefit.”
Today’s leading organisations are looking beyond traditional offerings — they’re building deeper, more meaningful relationships with their customers, members, and policyholders. With over 20 years of global experience in virtual healthcare, Teladoc Health UK helps you deliver personalised, high-impact services that make a real difference.
Please enter your email for instant download.