Teladoc Health UK delivers clinically led virtual health solutions designed for insurers and brokers. Our services help you enhance customer experience, reduce claims costs, and stand out in a competitive market. We also support brokers with webinars and one-to-one meetings, providing clear insights and tailored support to help confidently present our solutions.
Our virtual healthcare services are designed to increase customer engagement and reduce claims costs. We provide round-the-clock access to GPs, mental health professionals, physiotherapists, and second medical opinion specialists — all via app or web. Members book appointments 24/7/365 and receive care through phone or video. Our clinicians provide prescriptions, referrals, fit notes, and connections to further services — keeping members well and helping insurers manage costs effectively.
Our services are supported by a UK-based multi-disciplinary team of clinical experts, including physiotherapists, nurses, GPs, psychologists, counsellors, and nutritionists, ensuring trusted guidance at every step of the healthcare journey. In addition to this, we’re the only provider of second medical opinion services with access to a global network of 50,000 world-leading specialists and surgeons, all vetted for clinical excellence, academic leadership, and active research.
This means we can offer high-impact pathways that improve health outcomes and help members stay well and productive. We focus on measurable value and meaningful outcomes — helping insurers manage claims and enhance their proposition with a trusted, differentiated health and wellbeing offer.
Increase customer engagement and satisfaction with always-available care. This in turn supports retention and upselling across your product tiers. 
Increase customer engagement and satisfaction with always-available care. 
Timing is everything in healthcare—when access is delayed, people often put things off, allowing small issues to escalate into bigger, more costly problems. Today’s leading organisations are looking beyond traditional offerings — they’re building deeper, more meaningful relationships with their customers, members, and policyholders. With over 20 years of global experience in virtual healthcare, Teladoc Health UK helps you deliver personalised, high-impact services that make a real difference.
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