Stephen describes how the Virtual Physiotherapy Service supported with treatment of a 25 year long shoulder injury
“I first heard about the Virtual Physiotherapy service through my work – it was mentioned during a company meeting as a new benefit available through our insurance. I’d been dealing with a long-standing shoulder injury that had worsened over 25 years and was causing me a great deal of discomfort. I felt like I had nothing to lose, and so gave the service a try. I’m so glad I did.
The Physiotherapist I spoke to was incredibly helpful – his suggestions were invaluable. He gave me practical advice that made a real difference straight away. For example, he asked about my walking stick and whether it had ever been properly adjusted. In 25 years, I’d never thought about it — turns out it was too tall. Cutting just a few milimetres off resulted in a huge improvement to my mobility. That tip alone made the consultation worthwhile! Since my consultation, I have looked at other treatment options discussed, which have helped a lot.
The service allowed me better insight into my condition, and a clearer understanding of changes that needed to be made to help speed up my recovery.
I was also provided with personalised exercise videos after my consultation, which was really helpful.
I’ve already recommended the service to others at work. Honestly, if you don’t try it, you won’t know how much it can help. For anyone waiting on care or unsure what to do next — give it a go. It made a real difference for me.”
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