Matt contacted the Virtual GP service after sustaining an injury to his toe - he shares how the service allowed him to gain quicker access to essential secondary care.
“I attended my local hospital following an injury to my toe – an x-ray soon confirmed that it was broken, and I was advised that further specialist intervention would be required. I was concerned about how my injury may impact an upcoming holiday and therefore wished to seek treatment as soon as possible. That’s when I decided to use the Virtual GP service offered through my employer.
I was genuinely impressed by how quick and easy it was to register for the service and book an appointment -the whole process took only a few minutes.
The doctor was professional, empathetic and thorough. Not only did he arrange a specialist referral immediately, but he also took the time to check in on my overall wellbeing – something that really stood out to me.
The specialist referral process was seamless too. I received my referral immediately after my consultation, this allowed me to book an appointment with a local consultant and receive the ongoing treatment I required quickly. Everything went smoothly from start to finish.
I’ve already recommended the service to a colleague – it’s such a valuable benefit, especially when time and convenience matter.”
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