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Debbie's Story
“I work shifts and often find it hard to get a timely GP appointment when I’m feeling unwell. That’s why having access to Teladoc Health has been a real game-changer for me. With Teladoc Health, I can easily get advice and prescriptions when needed, without the usual hassle of waiting.
Recently, I started experiencing severe joint pain, which worried me, especially as I have a thyroid condition and had recently stopped my medication. I wasn’t sure if the joint pain was related or something new developing, and I wanted answers quickly. Trying to get a same-day face-to-face GP appointment was impossible – now, many GP appointments require online forms and often take days to schedule.
Instead of waiting in pain or going to A&E, I used the Teladoc Health app to book a consultation. I filled out a simple online form explaining my symptoms and was given a call slot the same afternoon. The doctor was attentive and listened to everything I told them. After discussing my symptoms, the doctor suggested my pain could be linked to conditions like rheumatoid arthritis and recommended seeing a specialist for a thorough diagnosis. I was happy to pursue this, especially with the option of using my private healthcare.
The doctor also provided a sick note for work, which made a big difference. Having official documentation helped me feel supported and legitimised my condition at work, where I sometimes worry people might not fully understand how much I’m struggling.
Access to Teladoc Health has saved me significant time off work and given me peace of mind that I’m actively managing my health. The pain I’m experiencing is affecting my quality of life, so being able to speak directly with a doctor quickly means everything.
I recommend Teladoc Health to colleagues all the time. It’s reassuring to know that you don’t have to wait weeks or struggle to get an appointment when feeling unwell. You can call, explain what’s wrong, and get the help you need quickly.”
RECOD
Teladoc Health UK LTD
Floor 5
Aspect House
84-87 Queens Road
Brighton, BN1 3XE
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