Quick and Convenient Medical Advice For My Family When I Need It

“One of the biggest frustrations I face as a busy working parent is the difficulty of getting a same-day GP appointment—especially for those ‘small but worrying’ things. Whether it’s a fever or a bump on the head, waiting for a GP appointment or spending hours at A&E is far from ideal when you have kids. That’s where Teladoc Health has come in really handy.

I’ve used the service a few times for my daughters, who are 9 and 12. On one occasion, one of them had a bump on her head. I wasn’t sure how serious it was, and I couldn’t get a GP appointment at short notice. Rather than rushing to A&E, I used Teladoc Health. I took a photo of the area and uploaded it with my notes. A clinician responded quickly, reviewed everything, and reassured me that it wasn’t urgent. Later, I still followed up with our GP for peace of mind, but the Teladoc consultation gave me instant reassurance and saved me from unnecessary stress and waiting time.

Signing up and using the service for virtual consultations was simple. I never had to deal with long forms or confusing steps. Everything is digital, and I could do it all from home, even after work or once the kids were back from school.

Using Teladoc Health has definitely saved me time—time I would have otherwise spent waiting on hold, missing work, or taking my daughters out of school for appointments. It’s also been a source of peace of mind. For me, the real benefit is in those moments when something feels important, but maybe not urgent. Teladoc Health fits right into that grey area. Instead of worrying or second-guessing myself, I can quickly check in with a doctor and take the right steps.

It’s also great as a second opinion tool. If I ever feel unsure about something my GP has said, it’s helpful to have another clinician review it.

I’ve already recommended Teladoc Health to colleagues at work. It’s a fantastic service for busy professionals, especially working parents. It’s not a replacement for emergency care, but it’s perfect for anything that’s non-urgent but still needs attention. If you’re hesitant, I’d say give it a try. It’s fast, accessible, and guides you when you need it most. The support is there, whether it’s getting reassurance, advice, or even a private prescription.”