A patient shares their experience of how the Teladoc Mental Health Service created a safe space for exploration of grief.
“I was really struggling with grief after losing my dad, and although I had friends and family around, I felt like I needed something more. I didn’t want to burden my family, especially as they were going through it too. I first heard about the service after a colleague mentioned that they had gone through something similar and had found the Mental Health Service to be very supportive.
Reaching out was completely outside my comfort zone. In fact, I almost cancelled my first appointment. But I’m so glad I didn’t. My Teladoc Health counsellor, Kerry, put me at ease straight away. What started as support for grief ended up being a space where I could open up about so many other things I hadn’t even realised I needed to talk about. It was strange how naturally everything came out. I found it very helpful.
What I really took away from the sessions was the reassurance that it’s okay to need support, even if others might seem worse off. Kerry gave me helpful resources that I still refer to, and they really resonated — it was like reading about myself. It didn’t solve everything, but it made things feel more bearable at that time.
Honestly, if this service hadn’t been available through work, I probably wouldn’t have done anything. Getting a GP appointment is near impossible where I live, and I think I would’ve just kept pushing through. This service helped save me from spiralling, and it definitely helped me stay well enough to keep working.
*The patient wishes to remain anonymous.
Virtual Mental Health Services
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