Supporting Employees During Periods of Stress: A Practical Guide for UK Employers

Author: Lucy Thalayasingam, Counselling Clinical Lead, Teladoc Health UK

Stress has become increasingly common among employees across all sectors. While a certain level of pressure can motivate some, prolonged or unmanaged stress can significantly impact wellbeing, performance, and retention. As a Counsellor, I’ve seen how stress can quietly build up beneath the surface through my work with clients over the years—and how much difference it can make when someone feels genuinely seen and supported. For employers, your role in creating a psychologically safe workplace is vital.

Recognising the Signs of Stress at Work

Stress can manifest in many ways.

  1. Changes in mood or behaviour – signs such as anxiety, withdrawal, or shifts in communication style.
  2. Difficulty concentrating – struggling to focus or complete usual tasks.
  3. Increased irritability – becoming more reactive or short-tempered than usual.
  4. Physical symptoms – fatigue, headaches, muscle tension, or other stress-related discomfort.
  5. Reduced engagement – trouble sleeping, lower motivation or confidence, and more frequent absences.

Often, people try to push through, telling themselves they “should” be coping—until it becomes overwhelming. The good news is that early recognition and compassionate support can make a real difference. As an employer, the way you respond can profoundly and positively shape someone’s experience and wellbeing.

What Does Support Look Like?

Make Space for Open Communication

Take time to ask, “How are you really doing?” and listen with empathy. This creates the foundations of a supportive workplace culture. Employees are far more likely to open up when they feel psychologically safe, without judgment or feeling rushed.

Be Flexible Where Possible

Stress often impairs a person’s ability to meet the demands of their role. Temporary adjustments, such as flexible working arrangements, adjusted deadlines, or temporary changes in workload, can help someone catch their breath and feel more in control.

Equip Managers with the Right Tools

Managers don’t need to be therapists, but it’s incredibly important for them to feel confident in how to respond to emotional distress. Offering training in mental health awareness and clear escalation pathways can empower managers to support their teams appropriately with confidence and care.

Lead by Example

Workplace culture is shaped from the top. Leaders who demonstrate healthy boundaries, openness about mental health, and a wellbeing commitment permit others to do the same.

Movement to Relieve Stress

Even in small doses, encouraging physical movement can be a powerful tool in managing stress. Regular movement helps release endorphins—natural mood lifters that reduce tension and increase energy. Employers can promote stress-relieving movement by offering walking meetings, standing desks, stretch breaks, or access to fitness sessions. Creating opportunities for physical activity—whether formal or informal—supports emotional well-being and enhances focus, creativity, and overall job satisfaction.

Top Tip: Share our detailed Blog article with employees: https://teladochealth.org.uk/blog/alleviate-stress-through-movement/

Nutrients to Relieve Stress

Nutrition plays a vital role in mental resilience. When under stress, the body uses more nutrients, particularly B vitamins, magnesium, and vitamin C. A diet rich in whole foods—such as leafy greens, lean proteins, whole grains, nuts, and seeds—can help stabilise mood and energy levels. Employers can support this by ensuring access to healthy snacks in the workplace, offering nutritional education sessions, or simply encouraging regular, balanced meals. A well-nourished body lays the foundation for a calmer, more resilient mind.

Top Tip: Share our detailed Blog article with employees: https://teladochealth.org.uk/blog/nutrients-for-stress-reduction/

When Additional Support is Needed

While workplace support can make a real difference, there may be times when an employee needs a little extra help outside the workplace. If an employee feels overwhelmed or unsure where to turn next, they must know they’re not alone and that support is available.

At Teladoc Health UK, our mental health services are designed to be accessible, flexible, and clinically led. They help employees manage stress, build resilience, and feel supported both personally and professionally. These services can provide a vital lifeline during times of stress. It is important to normalise reaching out for support, as it is a powerful first step towards improved wellbeing.

A Workplace That Cares Makes All the Difference

We often spend more time at work than anywhere else. When someone is struggling, knowing their workplace cares can be a lifeline. As mental health professionals, we help employers build kinder, more resilient workplaces. When employees feel supported through stress, they don’t just survive—they grow, recover, and thrive!

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