Supporting Employees During Periods of Stress: A Practical Guide for UK Employers

Stress has become an increasingly common experience for employees across all sectors. While a certain level of pressure can motivate some, prolonged or unmanaged stress can significantly impact wellbeing, performance, and retention. As a Counsellor, I’ve seen how stress can quietly build up beneath the surface through my work with clients over the years—and how much difference it can make when someone feels genuinely seen and supported. For employers, your role in creating a psychologically safe workplace is vital.


Recognising the Signs of Stress at Work

Stress can show up in many different ways. Some employees might appear anxious, withdrawn, or more reactive than usual. Others may become quieter, less engaged, or struggle to focus. You may notice an increase in absence, a dip in confidence, or changes in communication.
Often, people try to push through, telling themselves they “should” be coping—until it becomes too much.
The good news is that early recognition and compassionate support can make a significant difference. As an employer, your response has the potential to profoundly positively shape someone’s experience.


What Does Support Look Like?

  1. Make Space for Open Communication: Take time to ask, “How are you really doing?” and listen with empathy. This creates the foundations of a supportive workplace culture. Employees are far more likely to open up when they feel psychologically safe, without judgment or feeling rushed.

  2. Be Flexible Where Possible: Stress often affects a person’s ability to keep up with the demands of their role. Temporary adjustments, such as flexible working arrangements, adjusted deadlines, or temporary changes in workload, can help someone catch their breath and feel more in control.

  3. Equip Managers with the Right Tools: Managers don’t need to be therapists, but it’s incredibly important for them to feel confident in how to respond to emotional distress. Offering training in mental health awareness and clear escalation pathways can empower managers to support their teams appropriately with confidence and care.

  4. Lead by Example: Workplace culture is shaped from the top. Leaders who demonstrate healthy boundaries, openness about mental health, and a wellbeing commitment permit others to do the same.


How Are Your Knees? A Virtual Physio’s Guide to Healthy, Pain-Free Knees - Teladoc Health UKMovement to Relieve Stress

Even in small doses, encouraging physical movement can be a powerful tool in managing stress. Regular movement helps release endorphins—natural mood lifters that reduce tension and increase energy. Employers can promote stress-relieving movement by offering walking meetings, standing desks, stretch breaks, or access to fitness sessions. Creating opportunities for physical activity—whether formal or informal—not only supports emotional well-being but also enhances focus, creativity, and overall job satisfaction.

Top Tip: Share our detailed Blog article with employees: https://teladochealth.org.uk/blog/alleviate-tension-through-movement/


Working from home? How to reduce loneliness - Teladoc Health UKNutrients to Relieve Stress

Nutrition plays a vital role in mental resilience. When under stress, the body uses more nutrients, particularly B vitamins, magnesium, and vitamin C. A diet rich in whole foods—such as leafy greens, lean proteins, whole grains, nuts, and seeds—can help stabilise mood and energy levels. Employers can support this by ensuring access to healthy snacks in the workplace, offering nutritional education sessions, or simply encouraging regular, balanced meals. A well-nourished body lays the foundation for a calmer, more resilient mind.

Top Tip: Share our detailed Blog article with employees: https://teladochealth.org.uk/blog/nutrients-for-stress-reduction/


When Additional Support is Needed

While support at work can make a real difference, there may be times when an employee needs a little extra help outside of the workplace. If an employee feels overwhelmed or unsure where to turn next, they must know they’re not alone and that support is available.

At Teladoc Health UK, our mental health services are designed to be accessible, flexible, and clinically led. They help employees manage stress, build resilience, and feel supported both personally and professionally. These services can provide a vital lifeline during times of stress. It is important to normalise reaching out for support, as it is a powerful first step towards improved wellbeing.


A Workplace That Cares Makes All the Difference

We often spend more time at work than anywhere else. When someone is struggling, knowing their workplace cares can be a lifeline.As mental health professionals, we help employers build kinder, more resilient workplaces. When employees feel supported through stress, they don’t just survive—they grow, recover, and thrive!

Author: Lucy Thalayasingam, Counselling Clinical Lead, Teladoc Health UK

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