"Virtual GP service has greatly boosted my confidence"

“I initially chose Teladoc Health because of my upcoming travel plans and the need for malaria coverage, which my GP practice could not provide. They could also not assist with my other vaccinations, such as typhoid and Hepatitis A, because a GP referral is necessary to prescribe medications like Malarone. I thought it would be useful to consult a GP about my blood thinner, Edoxaban, to ensure it was safe to continue with my current prescription.

After multiple unsuccessful attempts to get advice from my GP and pharmacist, I decided to try Teladoc Health. The experience was incredibly helpful.

During the consultation, I learned that the statin I was taking was just one of many options. There were likely alternative statins that would be better suited for me without causing severe side effects. The GP identified at least three different statins that might work for me.

Additionally, since I consulted with the Teladoc Health doctor, they communicated the necessary information to my local GP. Consequently, my local GP contacted me to schedule an appointment to address my statin prescription. Due to the prior communication from the Teladoc Health GP, the response I received from my local GP was much improved compared to my usual experiences.

Without access to Teladoc Health, I would have probably struggled to resolve things with my local GP. The ability to consult a doctor online helped me find a solution, which I greatly appreciated. I would recommend the service, as I found the response time to be excellent—quick and efficient. The GP I spoke with was very supportive, clear, and knowledgeable.

I’ve shared my positive experience with others, encouraging them to check their insurance policies for online GP services, as many policies include this option.

The virtual GP service has greatly boosted my confidence. I now know that I can contact Teladoc Health if I have any future concerns.”

The speed and quality of care have made this service extremely valuable.