"Steph reassured me that I was supporting my child the best I could."

Parent of self-harming 12-year-old

My 12-year-old daughter had been referred to CAMHS as she was self-harming and had told me that she didn’t want to be here anymore. I didn’t believe that she would end her life and that it was thoughts only. My daughter was seeing a clinical psychologist on a regular basis.

I felt I really needed to check with another professional to ensure that there wasn’t anything else I could do. The parent consultation from Teladoc Health was great. I felt really listened to. Steph reassured me that I was supporting my child the best I could. We talked about other support for my daughter and Steph emailed me useful information for myself and my daughter.

I was also given access to Teladoc Health’s 24/7 365 mental health helpline which I used the other night, when I couldn’t sleep, and is brilliant.”