"I spoke to a GP and got medication all on a Sunday!"

Ross Martin tells his story of how Teladoc Health's services made a difference...

“Feeling really unwell on a Sunday, I suspected I might have a virus and was thinking about trying to get a local GP appointment. Fortunately, I remembered I could access Teladoc Health’s Virtual GP service via my insurance policy, so I decided to try it. After completing a triage form, I made an appointment for that afternoon and had a phone consultation with the doctor.

The registration process was simple, and the online consultation form resembled what you’d expect from a GP service, making it easy to provide information. Scheduling was convenient with various available time slots, even during early hours. I received a call from the doctor at the requested time. After a 20-minute conversation, the doctor prescribed medication, which I received via email promptly. The consultation was thorough, and I felt listened to.

I was able to pick up the medication from the pharmacist within 10 minutes of getting the prescription, which was great for a Sunday. This timely intervention prevented the infection from worsening, allowing me to enjoy my upcoming holiday without interruption. Having access to this service has benefited me and my family.

I’m so pleased I used the service and have recommended it to everyone!”

 

 

Ref:COD

Opinion PDF's

Please enter your email for instant download.