"“Fantastic” Virtual GP service"

“I was experiencing knee pain, so I contacted Teladoc Health’s Virtual GP service. I’m a nurse, so I knew that I’d done something to my knee that wasn’t healing and would likely need surgery.

It was straightforward to book a consultation via video or phone. The GP asked me about my symptoms and medical history during the consultation. Based on our conversation, the GP recommended that I consult an orthopedic specialist and undergo a scan. He assured me that he would prepare a referral letter for the specialist.

My healthcare insurance company approved my appointment with an orthopedic consultant the next day. The speed and effectiveness of the process were impressive, giving me hope. I wanted to get my knee better so I could get back to doing all the activities I like.

The Virtual GP service is not just good; it’s fantastic. I would recommend this service to everyone.”