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Expert Second Medical Opinion Service gave answers to my unexplained condition

November 27, 2023
Second Medical Opinion

Jeffrey shares his experience of the Expert Second Medical Opinion Service...

After months of GP visits and physiotherapy, Jeffrey still had no precise diagnosis. When the Expert Second Medical Opinion service appeared in an app provided by his insurer, he decided to give it a try – hoping for answers that his usual care had been unable to provide.

Jeffrey shares his story….

“I first came across the Expert Second Medical Opinion service through my life insurance app, and I decided to give it a try after months of seeing my GP without getting any real answers. I was stuck in a cycle of appointments and referrals, and still no one could tell me what was actually wrong.

Signing up for the service was unbelievably quick and easy. Within 48 hours, a doctor called me to arrange a consultation, and the whole experience felt friendly, professional, and human. They really listened to what I was saying.

The report I received was exceptional. The specialist—an internationally recognised expert—highlighted a strong possibility of nerve damage, something I had suspected but could never get confirmed. For the first time, I had clear guidance and specific options to take to my GP. It’s saved me so much time and stress, and I finally feel like I know which direction to go.

I’d probably still be going back and forth to my GP with no progress if it weren’t for this service. I’d recommend the service to anyone—it’s quick, efficient, easy to use, and you get real answers from people who genuinely know what they’re talking about.”