Smart Banks Win Customer Hearts & Minds with Virtual Healthcare
Banks want to attract new customers whilst keeping their existing ones loyal.
Banking customers want happier, healthier lives.
Get both.
Banks including convenient online access to GPs, Mental Health support and more via their account benefit packages gain business growth, increased retention and offer a service to customers and their families that they will truly value.
Teladoc Health – healthcare you can bank on.
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How to attract & retain customers with healthcare
Help your banking customers achieve better health with connected virtual healthcare
Uniquely, Teladoc Health provides a fully integrated ‘whole-person’ patient journey – this means our doctors refer patients to our other services where appropriate.
Our GP & Primary Care Physician services run 24/7, 365 days a year delivering unrivalled access to medical and wellbeing support. Our doctors can refer to our other services, eg Virtual Physiotherapy, when appropriate – providing a multi-disciplinary approach to patient care.
Our Mental Health consultation services are designed for people 18 years and over. We treat mild to moderate symptoms. In addition to consultation therapy we run a 24/7 Mental Health Helpline, and have a personalised emotional wellbeing app called Teladoc myStrength (for people 16+).
We also offer a bespoke service to support children and parents.
This service offers your members/customers a second opinion on their diagnosis or treatment plan. We have a database of 50,000 global experts in over 450 specialties. People benefit profoundly from the instant reassurance that they are getting the right care.
High quality physiotherapy assessment and treatment for your employees/members/customers from the comfort of their home or office.
Our nutritionists provide advice to empower people to achieve their dietary-related goals. All of our advice is practical, easy to understand, and evidence-based. Our Get Fit programme helps members to incorporate physical activity into daily life.
About Us
Teladoc Health UK leverages more than 20 years of world-leading and award-winning virtual care expertise and data-driven insights. Our biggest clients have been with us for over 15 years.
All our services come with quick setup, seamless integration with your existing apps, and easy-to-use tools. You can offer all or just a few of our services to your customers.
Support We Will Provide to Your Bank
Dedicated Training
We host webinars and training sessions to demonstrate the value of the proposition to your staff.
"The team at Teladoc Health UK has been brilliant in supporting our rollout. We are delighted to have partnered with the global leader in virtual healthcare and look forward to building on our partnership as they continue to provide us with innovative solutions, dedicated Account Management, and Marketing support."
Marketing & Communications
Dedicated support from us to ensure a successful launch and continued engagement. We provide marketing collateral, customisable content, videos, expert medical insight, and more.
Account Management
Our dedicated account management teams work strategically with your bank to increase utilisation, whilst providing comprehensive reporting and analysis.
Pricing - Drive Growth Without Breaking the Bank
Virtual Healthcare that delivers isn’t one size fits all, and neither is our pricing model. Our team at Teladoc Health UK is here to help you figure out what’s the right fit for your bank, so you can achieve your goals and objectives – fast. Simply fill in the form below and we will get in touch.
Frequently Asked Questions
What is telehealth / virtual healthcare?
Telehealth is the use of technology to provide healthcare remotely. It’s a method of speaking with medical professionals online via video or phone calls
What are the benefits of virtual healthcare?
Being able to access health care remotely is more convenient than visiting a doctor’s office. Our virtual GP service is 24/7/365 which fits busy schedule more easily as not restricted to physical surgery hours. It’s still a highly personalised experience, and our GPs allocate more consultation time so patients don’t feel rushed.
What types of medical consultations or services do you offer banks and financial institutions?
Teladoc Health UK offers a modular service so you can adopt all our services or just a few, depending on what your customers would respond best to. These include GP Consultations, Second Medical Opinion, Mental Health Counselling, Mental Health Helpline, Parent and Child Mental Health Consultation, Virtual Physio, Nutrition and Menopause support as well as health checks
Why should banks consider partnering with virtual healthcare providers?
According to a Gallup poll, fully engaged banking customers generate 37% more annual revenue. This means banks must focus on building happy, loyal customers. However, with so many options available—from high street banks to challenger brands and even retail supermarkets—it’s becoming harder to keep customers satisfied. To stand out, banks need to offer incentives. Teladoc Health, with its impressive track record and 96% recommendation rate, shows that by treating customers like patients and addressing their needs, you can earn their loyalty and boost your brand’s reputation.
Why choose Teladoc Health over other providers?
We’re the world’s leading virtual healthcare provider with a strong financial position. Many of our largest clients have been with us for over 15 years, renewing their partnerships because Teladoc Health services bring significant value to their businesses. Our performance is backed by strong statistics—over 96% member satisfaction and telehealth utilisation that is four times higher than the industry average.
What pricing model will you use (per consultation, subscription, bundled packages)?
Teladoc Health offers several options. We know pricing is a key factor in finding a Virtual Healthcare offering that suits your organisation. Virtual Healthcare that delivers is not one size fits all, and neither is our pricing model. Please contact us to discuss your requirements.
