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The below lists Teladoc Health’s accreditations, certifications and frameworks.
If you have any questions or would like to find out more, please email [email protected]
We are ISO 9001 UKAS-Accredited which is the world’s most recognised quality management system standard, established by the International Organisation for Standardization (ISO). This accreditation shows our commitment to creating products and services in accordance with pre-defined standards.
We hold Cyber Essentials Plus accreditation, which reflects the importance we place on guarding against the most common cyber threats and demonstrates our commitment to cyber security.
EXAMPLE TEXT NEEDS UPDATING We are compliant with the NHS Digital’s Data Security and Protection Toolkit (DSPT) which is a tool that enables measurements of performance against the data security and information governance requirements as mandated by the Department of Health and Social Care. We have achieved the highest level of compliance (“Standards Exceeded”).
EXAMPLE TEXT NEEDS UPDATING Our App is certified by ORCHA, the ‘Organisation for the Review of Care and Health Apps’. The ORCHA Review is a robust digital health assessment that underpins a large proportion of the world’s national and regional digital accreditation models.
We have passed the Digital Technology Assessment Criteria for health and social care (DTAC) which gives staff, patients and citizens confidence that our digital health tools meet the NHS’ clinical safety, data protection, technical security, interoperability and usability and accessibility standards.
EXAMPLE TEXT NEEDS UPDATING All Teladoc Health services are IG-secure, GDPR compliant and available remotely/online. They can now be procured on G-Cloud 13, which presents a frictionless (and comparatively painless) route to market for NHS partners. This framework provides flexibility and scalability.
EXAMPLE TEXT NEEDS UPDATING All Teladoc Health services are IG-secure, GDPR compliant and available remotely/online. They can now be procured on NHS Workforce Alliance’s Insourced Services to Support the Provision of Healthcare Services. This framework offers a solution to secure extra clinical capacity and support and ensure patients can get the right care, faster.
EXAMPLE TEXT NEEDS UPDATING We are a Great Place To Work™ certified company. Teladoc Health was created to help people. This desire to help people is a key part of our culture.
EXAMPLE TEXT – NEEDS UPDATING We are proud to have ranked 63 / 100 for UK’s Best Workplaces for Wellbeing – Small (20-50 employees). Our position on this prestigious list is driven by our annual employee engagement survey, measuring the extent to which everyone across Teladoc Health UK feels about the culture of wellbeing we’ve developed collectively, making us a truly great workplace for all.
The team at Teladoc Health UK has been brilliant in supporting the rollout of our YourHealth247 service, ensuring that the implementation was professional, smooth, and without issue. We get fantastic feedback from our users on the quality of the clinical advice and support provided by Teladoc Health. We are delighted to have partnered with the global leader in virtual healthcare and look forward to building on our partnership as they continue to provide us with innovative solutions, dedicated Account Management, and Marketing support.
Mike Barnes, Partnerships Director at Healix Health Services
“Teladoc Health UK is the perfect organisation to deliver Legal & General’s Health365 service. By working with Teladoc Health UK, we can provide virtual health & wellbeing solutions that are innovative, comprehensive, and delivered to a high standard to support employers. In turn, the Health365 service enables employers to maintain a healthy and happy workforce where people can perform to their best.
Teladoc Health UK worked closely with us to ensure a smooth launch of Health365 and dealt swiftly with any post go-live issues. The Account Management support is excellent.”
James Walker, Head of Product & Proposition (Group), Legal & General
Teladoc Health UK is the global leader in virtual telehealth care and has been our partner of choice for many years. They are the company behind our award-winning proposition, Smart Health. The services delivered through our partnership have provided us with the fantastic opportunity to grow our business, increase retention, and bring innovations into our marketplace. In-depth data analysis also shows that the service improves people’s health and delivers excellent clinical outcomes. We are really proud of this.
Phil Willcock, CEO, AIG Life
Teladoc Health is the company behind our WeCare proposition. We view them as a global telemedicine leader. We like the fact they don’t stand still. They are always refreshing their propositions to ensure they are relevant and serve the needs of our customers.
Dan Crook, Sales Director, Canada Life
Teladoc Health, a global telemedicine leader, powers AXA’s Virtual Care services. Our members value the Virtual Care services for many reasons – they like the on-demand ability to speak to a doctor, with a choice of languages, and they often comment how nice it is to speak to a doctor with no pressures on time limits. As a business, our members highly value the services because they’re integrated, meaning they get the right health care at the right time. Teladoc Health brings lots of expertise and proposition development, meaning we’re continually enhancing the service, making it relevant to the unique needs of our global member base.
Gayle Joyce, Senior Provider Network Manager, AXA – Global Healthcare
Teladoc Health UK
Floor 5
Aspect House
84-87 Queens Road
Brighton, BN1 3XE
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