Certifications & Accreditations

The below lists Teladoc Health’s accreditations, certifications and frameworks.

If you have any questions or would like to find out more, please email [email protected] 

Accreditations - Teladoc Health UK
ISO 9001 UKAS-Accredited

We are ISO 9001 UKAS-Accredited which is the world’s most recognised quality management system standard, established by the International Organisation for Standardization (ISO). This accreditation shows our commitment to creating products and services in accordance with pre-defined standards.

Cyber Essentials Plus - Teladoc Health UK
Cyber Essentials Plus

We hold Cyber Essentials Plus accreditation, which reflects the importance we place on guarding against the most common cyber threats and demonstrates our commitment to cyber security.

DSPT - Teladoc Health UK

EXAMPLE TEXT NEEDS UPDATING We are compliant with the NHS Digital’s Data Security and Protection Toolkit (DSPT) which is a tool that enables measurements of performance against the data security and information governance requirements as mandated by the Department of Health and Social Care. We have achieved the highest level of compliance (“Standards Exceeded”).

ORCHA - Teladoc Health UK
ORCHA Certified App

EXAMPLE TEXT NEEDS UPDATING Our App is certified by ORCHA, the ‘Organisation for the Review of Care and Health Apps’. The ORCHA Review is a robust digital health assessment that underpins a large proportion of the world’s national and regional digital accreditation models.

DTAC - Teladoc Health UK

We have passed the Digital Technology Assessment Criteria for health and social care (DTAC) which gives staff, patients and citizens confidence that our digital health tools meet the NHS’ clinical safety, data protection, technical security, interoperability and usability and accessibility standards.

G-Cloud 13 - Teladoc Health UK
G-Cloud 13 – Lot 2: Cloud Software

EXAMPLE TEXT NEEDS UPDATING All Teladoc Health services are IG-secure, GDPR compliant and available remotely/online. They can now be procured on G-Cloud 13, which presents a frictionless (and comparatively painless) route to market for NHS partners. This framework provides flexibility and scalability.

Insourced services - Teladoc Health UK
Insourced services to support the provision of healthcare (including Clinical Insourcing)

EXAMPLE TEXT NEEDS UPDATING All Teladoc Health services are IG-secure, GDPR compliant and available remotely/online. They can now be procured on NHS Workforce Alliance’s Insourced Services to Support the Provision of Healthcare Services. This framework offers a solution to secure extra clinical capacity and support and ensure patients can get the right care, faster.

Great Place To Work - Teladoc Health UK
Great Place To Work™ certified

EXAMPLE TEXT NEEDS UPDATING We are a Great Place To Work™ certified company. Teladoc Health was created to help people. This desire to help people is a key part of our culture.

UK’s Best Workplace for Wellbeing - Teladoc Health UK
UK’s Best Workplace for Wellbeing™ 2023 – Great Place To Work™

EXAMPLE TEXT – NEEDS UPDATING We are proud to have ranked 63 / 100 for UK’s Best Workplaces for Wellbeing – Small (20-50 employees). Our position on this prestigious list is driven by our annual employee engagement survey, measuring the extent to which everyone across Teladoc Health UK feels about the culture of wellbeing we’ve developed collectively, making us a truly great workplace for all.

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