About Us

Who we are

 

Teladoc Health UK provides a range of fully integrated virtual care services including a 24/7 Virtual GP service, Mental Health counselling, Second Medical Opinion and Nutritional & Fitness advice – all without the need to leave home.

Teladoc Health provides its award-winning services to many UK and world-leading insurers, employers, and affinities in order to improve sales and retention, enhance a brand, create a point of differentiation and improve clinical outcomes.

2020 Corporate Social Responsibility Report

Teladoc Health’s 2020 Corporate Social Responsibility (CSR) Report highlights the company’s commitment to taking care of people, building trust, operating responsibly, and having a positive impact on global communities. Through this inaugural CSR report, Teladoc Health sets an industry precedent for the ongoing commitment to corporate social responsibility, transparency, and reporting.

We encourage you to express your views

Client satisfaction is very important to us. We’re focused on delivering an excellent customer experience; we value all the feedback we receive.

We do everything possible to get things right but if there is something we need to improve, we’ll learn from it and put it right. If it’s not possible to sort out your concern and you wish to make a formal complaint this document explains how to do it:

Case studies

Case study – severely anaemic

Case study – severely anaemic

"It was an absolutely amazing experience, I got more from the 4 sessions with my (Teladoc Health) psychologist than I did in 4 years of weekly therapy." Read more »

Case study – mental health

Case study – mental health

"It was an absolutely amazing experience, I got more from the 4 sessions with my (Teladoc Health) psychologist than I did in 4 years of weekly therapy." Read more »

Case study – mental health

Case study – mental health

"The Mental Health service is very efficient and I’d highly recommend it. In just four sessions I did actually find the problem." Read more »

Case study – extreme stomach pains

Case study – extreme stomach pains

"I contacted the service because I was experiencing extreme stomach pains. The virtual GP, who told me instantly that it was my appendix and advised me to return to A&E urgently. Their advice saved my life." Read more »

Case study – paediatric skin condition

Case study – paediatric skin condition

A 4-year-old boy had developed dry bumpy skin on his cheeks and on the top of his shoulders over an 18 month period. Read more »

Case study – nutritionist consultation

Case study – nutritionist consultation

The 32-year-old male patient was following an entirely plant-based diet and lacking certain micronutrients as well as having an uneven balance of macronutrients and low protein intake. Read more »

Case study – mental health

Case study – mental health

"I was suffering from anxiety, panic attacks, and poor sleep due to work-related stress." Read more »

Case study – mental health

Case study – mental health

"I contacted the service for help as I had suffered a bereavement a few years ago and I was suffering from deeply rooted feelings of guilt, which were getting worse and stopping me from sleeping." Read more »

Case study – elbow injury issues

Case study – elbow injury issues

"I had a car accident several years ago and injured my elbow, since then I have had ongoing issues with it. I have been to a chiropractor but it just wasn’t getting any better." Read more »

Case study – migraine attacks

Case study – migraine attacks

"I was experiencing an increase in migraine attacks and was concerned as the frequency and intensity were getting worse, so I called the Virtual GP service for advice from a doctor." Read more »

Case study – excruciating stomach pains

Case study – excruciating stomach pains

"I woke up in the early hours of the morning with excruciating stomach pains. I was going to wait until my doctor’s surgery opened the next morning before doing anything about it." Read more »

Case study – sore throat and chronic fatigue

Case study – sore throat and chronic fatigue

A 28-year-old female contacted the service as she had a sore throat, was aching, and felt very tired. Read more »

Get in touch

If you'd like to find out how we can help your organisation, please call us  +44 (0) 20 3499 0736, email us or complete the form with your details. Thank you.